Store Policy
Shipping
When you purchase goods from our Site, the goods will be delivered through our dedicated partners or third-party logistics. Shipping is free for orders over $50.
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Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
Return & Refunds
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
Refunds for Services
All services sold on our Site are non-refundable.
Returns
We give you 14 days after receipt of your goods to make sure it works exactly right for you.
If it’s not just right, here’s what you need to know:
You can return most items for any reason within 14 days of an online order delivery.​
Please contact us in Chatbox or send email to mail@ohoselect.com for returning products.
Terms & Conditions
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These terms and conditions (the "Terms and Conditions") govern the use of ohoselect.com (the "Site"). This Site is owned and operated by Aphelia Inc.. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Aphelia Inc. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
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Harass or mistreat other users of our Site;
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Violate the rights of other users of our Site;
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Violate the intellectual property rights of the Site owners or any third party to the Site;
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Hack into the account of another user of the Site;
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Act in any way that could be considered fraudulent; or
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Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
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You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
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​All personal information you provide to us through your account is up to date, accurate, and truthful, and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Privacy Protection
Our company attaches great importance to the privacy of users, and our company guarantees that we will not disclose or provide third parties with the registration information of a single user and the non-public content stored in our company when users use network services, except in the following cases:
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Obtain the explicit authorization of the user in advance.
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According to relevant laws and regulations.
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In accordance with the requirements of the relevant government authorities.
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To safeguard the interests of the public.
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To safeguard the legitimate rights and interests of our company.
Our company may cooperate with a third party to provide users with relevant network services. In this case, if the third party agrees to undertake the same responsibility as our company to protect user privacy, our company has the right to transfer the user's registration information. etc. to the third party.
On the premise of not disclosing the private information of a single user, our company has the right to analyze the entire user database and make commercial use of the user database.
When using our services and/or products, users should not publish or upload information that they consider private to our service platform, nor should they spread such information to others through our services and/or products, the user shall be responsible for the privacy leakage caused by the user's behavior.
Please be careful not to disclose your important information such as various property accounts, bank cards, credit cards, third-party payment accounts, and corresponding passwords in the use of our network services, otherwise, any loss caused by this will be borne by the user.
The user knows and agrees that our company will not be responsible for the leakage of user information due to force majeure or other reasons beyond our control (such as network security loopholes, hacker attacks, etc.) loss, and impact.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Payments
We accept the following payment methods on our Site:
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Credit Card;
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PayPal;
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Debit Card
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Direct Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through our dedicated partners or third-party logistics. Shipping is free for orders over $50.
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Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
Refunds for Services
All services sold on our Site are non-refundable.
Returns
We give you 14 days after receipt of your goods to make sure it works exactly right for you.
If it’s not just right, here’s what you need to know:
You can return most items for any reason within 14 days of an online order delivery.
Please contact us in Chatbox or sending email to mail@ohoselect.com for returning products.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Aphelia Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Aphelia Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Texas.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(949) 620-9000
1940 Fountain View Dr #3191 Houston TX 77057 US
You can also contact us through the Chat Box available on our Site.
Effective Date: 1st day of January, 2024
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©2024 by Aphelia Inc. -All Rights Reserved